Your Privacy
The short version
Effective date: August 5, 2026
This Privacy Policy explains how The Elephant Boys (“we,” “us,” or “our”) collects, uses and protects information when you visit our website or reach out to us. We keep it simple: we only collect what we need to help you, and we don’t sell your information.
1. Information we collect
- Information you give us. When you use a form on this site (our contact form, a service or callback request, or our email newsletter sign-up), we collect the details you provide, such as your name, phone number, email address and any message or request you send. We do not collect payment card numbers, and this site has no customer accounts or online checkout.
- Information collected automatically. Like most websites, our hosting provider may log basic technical details such as your browser type, device and general location, and the pages you view, to keep the site secure and working properly.
2. How we use your information
We use the information you provide to respond to your questions, schedule service, and answer inventory and pricing requests. If you opt in, we’ll also send you occasional news and promotions. We use automatically collected information to operate, secure and improve the site.
3. Cookies and analytics
Our site uses cookies and similar technologies that are necessary for it to function. We may also use analytics or advertising tools (for example, Google Analytics or Google Ads) to understand how visitors use the site and to measure our marketing. These tools may set their own cookies and collect usage information. You can control or block cookies through your browser settings; blocking some cookies may affect how the site works.
4. How we share your information
We do not sell your personal information. We share it only with service providers who help us run our business and this website (for example, email, hosting or customer-management tools), and only as needed to provide those services. We may also disclose information if required by law or to protect our rights, property or safety.
5. Data retention and security
We keep the information you share only as long as needed to respond to you and for our legitimate business and legal purposes. We take reasonable measures to protect it, but no method of transmission or storage over the internet is completely secure.
6. Your choices
You can unsubscribe from our emails at any time using the link in any message, or by contacting us. You may also ask us to access, update or delete the personal information you’ve shared, and we’ll respond to reasonable requests.
7. Children’s privacy
Our site is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children.
8. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the effective date above, so please check back periodically.
Questions about your privacy?
Get in touch
If you have any questions about this policy or the information you’ve shared with us, we’re glad to help.